Responsible Gaming
Introduction
At Caswell, we believe that gambling should be enjoyed purely as entertainment, not as a means to earn money or solve financial problems. Betting sites should never be viewed as an investment strategy or income source. We are committed to promoting responsible gaming practices and want you to gamble safely and within your means.
Age Verification
All users must be 18 years of age or older to use betting sites in Great Britain. We take age verification seriously and may request proof of identity to ensure compliance with UK gambling regulations. If you are under 18, you are not permitted to gamble.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Spending more money on gambling than you can afford to lose
- Gambling for longer periods than intended
- Chasing losses by continuing to gamble to recover money you've lost
- Hiding your gambling from family, friends, or loved ones
- Feeling anxious, irritable, or restless when trying to cut down on gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling activities
- Lying about the amount of time or money spent gambling
- Experiencing relationship problems due to your gambling habits
- Using gambling as an escape from stress, anxiety, or depression
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools
Most reputable betting sites offer tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified timeframe
- Reality Checks: Regular reminders of how long you have been gambling and how much you have wagered
- Betting Limits: Restrict the stakes you can place on individual bets
- Time-Out (Cooling Off): Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from a betting site for a fixed period or permanently
Please speak to your chosen betting site's customer support team to activate any of these tools on your account.
Support Organisations
If you are struggling with gambling or suspect you may have a problem, please reach out to one of the following support organisations:
United Kingdom
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GamCare: Free, confidential support and counselling
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24 hours) -
GamStop: Free national self-exclusion scheme covering all online gambling operators
Website: www.gamstop.co.uk
Telephone: 0800 197 8225 -
Gamblers Anonymous: Support group meetings and peer support
Website: www.gamblersanonymous.org.uk
Telephone: 0330 094 0322
International Support Services
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Australia: Gambling Help Online
www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
www.responsiblegambling.org -
United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24 hours) -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Call to Action
If you believe you may have a problem with gambling, please seek help today. Support is available, and there is no shame in reaching out. Your health and wellbeing are important, and professional assistance can make a real difference. Contact one of the organisations listed above to speak with a trained advisor who can provide confidential support tailored to your needs.
Remember: Gambling should be fun. If it's not, help is just a phone call away.